excellent airport views with nearby parks for strolls

I found the staff very nice and helpful during my stay, and the airport runway view was superb, making it a unique experience, especially for a solo traveler like me who appreciates scenic walks. however, the AC was a bit of an issue as it wasn't cooling properly.

The location was perfect, just a short shuttle to the airport and super clean rooms. Staff were friendly and offered us an early check-in, making everything smooth for our trip.

One downside was the bathroom layout. the glass walls were a bit uncomfortable while showering. It would be great if they improved privacy in that area.

Exceptional Convenience and Service!

I had a fantastic stay with a lovely welcome gift including fresh fruit! Breakfast was delightful—don't miss the pastries. The staff promptly assisted with my inquiries and arranged a taxi for my early departure. Perfect for travelers needing quick access to the airport!

The hotel's convenience to the airport was fantastic, especially with the free shuttle service. Our family of four enjoyed the upgrade to an airport view room, where we could watch the planes take off and land throughout our stay.

My children wanted more family-friendly restaurant options.

Excellent Airport Convenience and Comfort

I had a fantastic stay with a great view of the airport, watching planes take off and land. The shuttle service was prompt and worked perfectly, making my travel to and from the airport effortless. The room was clean and spacious, and the facilities, including the gym, were well-kept and accessible. However, I found the noise from the planes at night slightly distracting.

Great free shuttle and comfortable room. Check-in was slow and hectic though.

The clean and comfortable bed offered a restful night's sleep, perfect for a family with children. Exceptional customer service stood out when we left a game console adapter behind, and the hotel promptly arranged for it to be mailed to us. The convenience of being close to the terminal can't be understated, though a slightly longer journey via MRT to the city may not suit everyone.

Just a suitable option for a passing visit in Taoyuan with good value for cost. The online check-in was fast and easy. Check the shuttle bus instructions closely to avoid confusion.

my family stay was excellent at novotel. the room was spacious and well-kept, surpassing our previous visit. the shuttle service was super convenient right from the airport, and the restaurant offered a delicious breakfast spread that we loved.

the pool was colder than expected.

We loved the massive fitness room and the pool, which made waiting for our flight much more enjoyable. Plus, the shuttle service was super convenient!

The hotel was exceptionally modern and beautifully decorated, with wide hallways that made it easy for seniors to navigate. The staff were attentive and ensured all my needs were met promptly, making my stay very comfortable and enjoyable.

More seating in common areas would be helpful.

The hotel was a convenient spot for my overnight stay as I had a flight the next day. I really appreciated the quick shuttle service to the airport, which made my travel much simpler. The room was modern, clean, and had a super comfy bed, perfect for some rest. The complimentary bottled water was a nice touch too. Only drawback was the bathroom layout—it could use more privacy when showering.

I had a lovely stay at Novotel in Taoyuan, with a modern aesthetic and easy MRT access. The room was spacious, and the shuttle service to the airport worked perfectly. A bit more bathroom amenities would have improved my experience, but overall, I was very pleased.

Staff attentive and easy navigation throughout the modern hotel. Limited seating in common areas during peak hours.

great convenience near airport with speedy check-in

The location is fantastic! Arriving late at night was easy, with a friendly reception & prompt check-in. The comfortable room made our overnight stay very enjoyable!